2021 MORI Patient Survey Results
Please click on the link below to take you directly to the findings of the survey
Annual Patient Survey Results
Where patient experience is best?
85% of respondents find it easy to get through to this GP practice by phone
Local (CCG) average: 68%National average: 68%
80% of respondents describe their experience of making an appointment as good
Local (CCG) average: 70%National average: 71%
89% of respondents say they have had enough support from local services or organisations in the last 12 months to help manage their long-term condition(s)
Local (CCG) average: 80%National average: 74%
Where patient experience could improve?
42% of respondents usually get to see or speak to their preferred GP when they would like to
Local (CCG) average: 48%National average: 45%