Managing your health online

Online Triage - Accurx

You can use this service to submit a medical query or make an admin query such as requesting a sick note and prescriptions.

Most appointments including GP appointments are now booked following your submission of an online consultation.

This triage service is open 7am to 4pm, however it will turn off earlier than this when we have reached our safe capacity for the day. 

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Using your NHS account/App or Patient Access

There are other tasks you can do online, like:

  • order repeat prescriptions
  • view your test results
  • see parts of your health record
  • check or cancel appointments
  • see your vaccination record

For these, you can use your NHS account/App or Patient Access.

Setting up an NHS account/NHS App

To set up your NHS account for the first time, you will need to set up an NHS login. Read about how to set up NHS login (nhs.uk).

Once you have set up your NHS login, you can log in to your NHS account or download the NHS App onto your phone.

Setting up Patient Access.

To set up Patient Access for the first time:

  • visit the surgery with photo ID so we can confirm your identity
  • we will give you a username and password
  • go to Patient Access or use the app to register